Many consumers are facing the ongoing issue of being left in the dark due to a newly liquidated solar company. Over the past 10 years, hundreds upon hundreds of solar companies have disappeared, leaving consumers angry, confused and with no knowledge of what to do.  That’s why the team at Energis have put together some information to help you understand why businesses vanish and what to do when your solar company disappears.

What causes solar companies to disappear?

It has become all too familiar to hear of a solar company that has either, gone into liquidation or simply taken off out of the country. This could be due to factors such as the competitive nature of the industry, or simply because of poor management and business practices. In some cases, solar companies are forced to shut down due to legal action(s) taken against them for things such as misleading adverts or not complying to consumer laws. However, there is a multitude of reasons why a solar company could be closing.

What should I keep an eye out for?

In some cases, it can be very difficult for the average consumer to determine which companies are on the verge of disappearing. Many companies have a great knack for advertising and can mislead consumers into feeling confident in their brand. However, here are some things to look out for when determining the best fit for you.

If a company has been recently taken over (or purchased) by an international investment group, it may be a sign that the business might be winding down. It’s also a great idea to look at the company reviews (not just on the company’s website). If there are little to no reviews, this is a warning sign that the solar company may not have been around for very long and hasn’t experienced the up’s and downs of the industry. Also, you must make sure that the solar company you are researching is a Clean Energy Council Approved Solar Retailer (like Energis), but it is important to ask the question of “how long?” and make sure the products being offered are good quality and offer reliable warranties.

So, what do I do?

If your company has left you in the dark without warning, the first thing to do is contact the supplier of your panels and inverter(s). If something has gone wrong with your system, your product warranties should help you get any issues resolved or items replaced. The team at Energis would be happy to offer you advice on your situation and run through your options! We focus on bringing customers top-quality products and services. We only work with the most respected manufacturers and Tier 1 panels and experienced CEC Approved Installers. With over 10 years in the industry, Energis has demonstrated its commitment to industry best practice and is a CEC Approved Solar Retailer. This ensures the best possible standard of solar PV installation.

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If you are considering commercial or residential solar, call Energis on 1300 782 217 or at sales@energis.com.au, one of our solar consultants will talk you through the best option and give you a free quote.